To join CU1, simply visit your nearest branch with a photo ID such as a driver's license or state ID card and an initial deposit of $5 into a share savings account.

Become a Member


Member Service Center
(907) 339-9485
(800) 478-2222 (toll-free)

Branch Locations


ATM Locations

Have a Question?

Contact Credit Union 1

 Member Service Center Telephone Banking

Credit Union 1
1941 Abbott Road
Anchorage, AK 99507-3448 

Phone: (907) 339-9485
Toll Free in Alaska: (800) 478-2222
Fax: (907) 339-8501

Toll-Free: (800) 478-2226

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Branch & ATM Locations

Routing Number PFD Code                 
325272063 CQ

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Please do not submit personal information such as your member number or social security number.


 President/CEO Supervisory Committee & Board
As a member-owned credit union, it is our mission to help members achieve their financial goals by focusing on excellent service and value. If you feel that your inquiry requires additional input from our President/CEO, James Wileman, you may contact him directly via

Email President/CEO

A credit union’s supervisory committee is a group of volunteers who have oversight over the accurate reporting of the organization’s financial records and ensuring executive decisions are fair and ethical. If you have a concern about the oversight of Credit Union 1, please contact the Supervisory Committee at

Email Supervisory Committee

 A credit union’s board of directors is a group of volunteers who oversee the governance of the credit union to ensure the organization executes strong strategies and direction. If you have a concern about the governance of Credit Union 1, please contact the board of directors at

Email Board of Directors

NCUA Region V
1230 W Washington St, Ste 301,Tempe, AZ 85281
(602) 302-6000

Email NCUA

Branch Hours

Anchorage and Eagle River

2019 Holiday Closures

    • January 1 - New Year's Day
    • January 21 - Martin Luther King, Jr. Day
    • February 18 - Presidents' Day
    • April 21 - Easter Sunday
    • May 27 - Memorial Day
    • July 4 - Independence Day 
    • September 2 - Labor Day
    • October 14 - Indigenous People's Day
    • November 11 - Veterans Day
    • November 28 - Thanksgiving Day
    • December 24 - Christmas Eve (All branches and the Member Service Center will be open from 9am-12pm)
    • December 25 - Christmas Day

Report Lost or Stolen Cards Immediately

Report Lost or Stolen Cards Immediately to (800) 528-2273

If your credit or debit card is missing, don’t assume it will resurface. Report your cards immediately by calling (800) 528-2273, just in case they’ve fallen into the wrong hands (and not between the couch cushions).

If you already use the CU1 CardControl app, you can also turn off your CU1 debit or credit card at the touch of a button via your mobile device. Not yet using CardControl? Take action to safeguard your funds in the future with a quick and easy download.

If you suspect fraudulent charges to any of your accounts, of if your credit or debit card has been lost or stolen, it is important to report this information immediately to CU1. Choose from the selection below to complete one or more of our online affidavit fraudulent forms:

If a fraudster does get hold of your account information and uses it to electronically transfer funds, such as with your debit or ATM card, you are protected from liability if you notify CU1 as soon as you become aware of the fraudulent activity. The sooner you inform us of fraudulent charges, the better chance you have of reimbursement with loss limited to $50 if you notify CU1 within two business days. Your loss could be up to $500 if we are not notified within two business days, or loss could be unlimited including maximum overdraft fees if we are not notified within 60 business days. 

If you suspect an email or phone call from Credit Union 1 is fraudulent, please call us immediately or email your concerns to

NCUA Insured

Your savings are federally insured to at least $250,000 by the National Credit Union Administration and backed by the full faith and credit of the United States Government.

  • Branch Locations
  • Phone: (907) 339-9485
  • Toll-Free: (800) 478-2222
  • Routing #: 325272063
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