To join CU1, simply visit your nearest branch with a photo ID such as a driver's license or state ID card and an initial deposit of $5 into a share savings account.

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Member Service Center
(907) 339-9485
(800) 478-2222 (toll-free)

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CU1 Smart Chip

To protect your account during in-store purchases, newly-issued CU1 debit and credit cards will contain Smart Chips (EMV chips) that “tokenize” your card number.

By using the chip, the store will never receive your card number! Instead, your account information will be assigned a temporary “token” for each particular purchase. This token is useless to fraudsters who may attempt to gain your card information.

When will I get my Smart Chip card?

  • If you are an international traveler, you may receive a new Smart Chip card in the mail. Please activate it and securely destroy your old card. The PIN will stay the same (yay!).
  • For other CU1 members, when your card expires, the new card that is mailed to you will have a Smart Chip.
  • If you need a card with a Smart Chip before your current card expires, let us know! We’ll mail you one.
  • For now, our branch instant-issue cards will not have a Smart Chip and Create-a-Card is currently suspended. We’re working to make these available later this year.

Will this change the way I use my card?

Yes! Rather than swiping your card, you’ll insert it into the store’s card machine. Next, you’ll sign or enter your PIN as directed. The machine will signal when your transaction is complete and you can remove your card! Enjoy this simple, speedy process that adds a new layer of protection to your purchase.

Other FAQs:

 Why is CU1 issuing Smart Chip cards?
Can I request a Create-a-Card with Smart Chip technology?

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NCUA Insured

Your savings are federally insured to at least $250,000 by the National Credit Union Administration and backed by the full faith and credit of the United States Government.

  • Branch Locations
  • Phone: (907) 339-9485
  • Toll-Free: (800) 478-2222
  • Routing #: 325272063
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