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Sensitive Information
Suspicious Activity
Internet Safety
Tips for Internet Safety
To protect our members’ home banking experience, security questions are your “default” setting for Online Access login verification. However, you can also activate text or email codes anytime by logging in to Online Access, clicking Settings at the top of the page and then choosing the Security tab.
Please make sure your cell phone number and email address are listed correctly inside of Online Access before you take advantage of these login verification options. To update your cell phone number or email address, simply login to Online Access and click Settings at the top of the page.
As always, when logging in to Online Access from an unrecognized device or when certain transactions are conducted, you will be prompted to verify your identity before accessing your online account. With text and email options, you have the freedom to choose which authentication option you prefer – and this adds a vital layer of security to your experience!

Phishing Scams
Phishing is an internet scam in which e-mail spam or pop-up messages are used to deceive you into divulging personal or financial information over the internet. Phishers will send you an email or a pop-up message that appears to be from a company that you deal with — your credit card company, credit union or a government agency. The message usually requests that you update or validate account information and it will direct you to a website that looks just like the legitimate organization's website, but it isn't. The purpose of the bogus website is to deceive you into entering your personal information so the scammer's can steal your identity and commit crimes in your name.

How to Protect Yourself
  • If you get an email or pop-up message that asks for personal or financial information, do not reply. And don't click on the link in the message, either. Legitimate companies don't ask for this information via email.
  • If you are concerned about your account, contact the organization mentioned in the email using a telephone number you know to be genuine, or open a new Internet browser session and type in the company's correct web address yourself. In any case, don't cut and paste the link from the message into your internet browser — phishers can make links look like they go to one place, but that actually send you to a different sites.
  • Never give your personal information via e-mail, and remember that Credit Union 1 will never request personal information via email.
  • If you want to update your information, go directly to our website by opening a new browser window, and typing www.cu1.org in the address bar.
  • Never go to our web site by clicking a link in an email.
  • When entering personal account information, verify that you are on a secure website. If the website is secure, you will find "https" in the address and a closed padlock in your browser's toolbar.
  • Use anti-virus and anti-spyware software, as well as a firewall, and update them all regularly.
  • Some phishing emails contain software that can harm your computer or track your activities on the Internet without your knowledge. Anti-virus software and a firewall can protect you from inadvertently accepting such unwanted files.
Protect Your Credit Score for Free
With our free Credit Score service, your can receive alerts about suspicious activity and take immediate measures to safeguard yourself.