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Member Service Center Hours 

The CU1 Member Service Center is open Monday-Friday, 9am-6pm, and Saturday, 10am-5pm. Outside of business hours, you can still call this number to access limited resources, such as connection to our lost or stolen card hotline. 

Surcharge-free access to your money, almost anywhere!

Upcoming Closures

In 2024, all Credit Union 1 branches and our Member Service Center will be closed in observance of:

  •  January 1: New Year's Day
  •  January 15: Martin Luther King Jr. Day
  •  February 19: Presidents' Day
  •  May 27: Memorial Day
  •  June 19: Juneteenth
  •  July 4: Independence Day
  •  September 2: Labor Day
  •  October 14: Indigenous Peoples Day
  •  November 11: Veterans Day
  •  November 28: Thanksgiving Day
  •  December 24: Christmas Eve - Closing at 1pm
  •  December 25: Christmas Day

ITM's in the Drive Up

We are thrilled to announce the launch of new Interactive Teller Machines (ITMs) at all our branches across Alaska. Experience a convenient and personalized banking journey like never before.

With our ITMs, you’ll enjoy the perfect blend of cutting-edge technology and exceptional service. Our dedicated representatives, who are real Credit Union 1 employees, will assist you through live video chat, providing a seamless and secure banking experience.

Learn more

Credit Union 1 empowers people to discover financial freedom through better options for checking, savings, credit cards, loans and mortgages.

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