Routing #: 325272063

Identity Theft Resources

Protect yourself and your finances from identity theft.

Report fraud to Credit Union 1 immediately.

If you think you may have been a victim of fraud, contact us by emailing membermail@cu1.org or calling (907) 339-9485 or (800) 478-2222.

Credit Union 1 will never solicit your personal information over the phone, by email or by text.

If you ever suspect unauthorized activity on your Credit Union 1account, please call us at (907) 339-9485. We’re here to help keep your financial accounts safe and secure.

Identity Theft Resources

Identity theft is very real and can affect anyone. We care about you and your safety. With these resources, you can help prevent identity theft, protect your accounts, obtain resources to report ID theft and access tools to help you stay protected.

At Credit Union 1, we have continuous fraud detection tools to protect your accounts.

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Free Member Resources

 

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Online Resources

 
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Credit Bureau Contact Details

  • Equifax - (800) 525-6285 (Fraud Hotline) | (800) 685-1111 (Order a report)
  • Experian - (888) 397-3742 (Fraud Hotline) | (888) 397-3742 (Order a Report)
  • TransUnion - (800) 680-7289 (Fraud Hotline) | (800) 916-8800 (Order a Report)
Credit bureaus must provide free copies of credit reports to victims of identity theft.
 

Mastercard® ID Theft Protection™

Protect your money via free ID Theft Protection benefits through your CU1 debit or credit card. With this program you can access tools and resources to help you stay protected.

  • Monitor your credit file for changes that could indicate fraud - such as new credit inquiries, an address change or a new account opened in your name.
  • Sends alert notifications whenever suspicious activity is detected, so you can take immediate action to minimize potential damage.
  • Provides ID Theft Resolution with white-glove service by assigning a resolution specialist to you when you require assistance in resolving issues related to identity theft.

Set Up Mastercard ID Theft Protection™

Safeguard your accounts

Fraudsters are everywhere, and identity theft can happen to anyone. Here are some quick tips to help you stay safe:

  • CU1 will never request your personal or account information through a text
  • Do not share personal information online or to untrusted websites
  • Do not download or click on links from unknown senders via text, or email
  • Monitor your account regularly for unusual activity
  • Stay current on current fraud trends that could potentially be a threat
  • Dispose of paper statements and forms with personal information appropriately
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Report a Lost or Stolen Card

Don't assume it will resurface if your credit or debit card is missing. Report your card immediately by calling (833) 933-1681 or (812) 647-9794 (international).

  • Call us

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